This report has been requested as part of unit 1 of my btec course headed by mr. The task of this research report is based on the coherent understanding of the principles of effective communication in relation to information technology. The approach has been to analyze and discuss the trends in employability skills, the potential risks and the strategies that companies should adapt. Moreover, this report illustrates the complexity of the nexus between information technology and individuals who are aiming to work in such environment. This paper will discuss some of these new technologies and their impact on the workplace by specifically focusing on information technology, its implementation, its pitfalls, and its future. This report has been divided into several parts, namely in the first part the general communication skills are discussed, in the second part the topic of interpersonal skills is looked at together with some findings, and the third topic indicates the communication in writing. Our writers can help get your essay back on track, take a look at our services to learn more about how we can help.

Essay writing service essay marking service place an order the report ends with all the links of the sources being used. In preparing this report the only resource the internet which is sufficient enough as the internet has a vast of information available, with a little guidance from the book btec national it practitioners by steve farrell new technology has been injected into the workplace at an exponentially increasing rate over the last few decades. As information and communication technology becomes more widely used in education, businesses, almost the whole variety of jobs available, attention is being focused on the ability to communicate effectively. Effective communication is a two way process sending the right message, which is also being correctly received and understood by the other person/s.

Communication is essential for effective functioning in every part of an organization. The importance of effective communication for managers cannot be overemphasized for one specific reason: everything a manager does, involves communicating. Communication is needed to increase efficiency, satisfy customers, improve quality, and create innovative products. The communication process consists of two phases: across the world there is a whole array of different languages, delivery methods, cultures, customs and traditions that can impact on general communication. It is important that within organizations there is a general awareness and respect of cultural differences. This could be demonstrated by: acknowledging a range of festivals, ceremonies, and important dates throughout the year from different religions and cultures.

Being respectful of employees' religions and cultures, such as the wearing of head coverings or the need to pray at certain times of the day. Differentiating between facts and opinions facts anything that has valid evidence. As an employee one would need to remain impartial and deliver the facts and not one's personal opinions as sometimes it can lead to a controversy. Techniques for engaging audience interest ways to capture the audience interest changing one's intonation and presenting information in the form of multimedia elements and animations in presentations. Asking questions to the audience and them responding/ vice versa audience asking questions ensures that they have been engaged to oner lecture/presentation as this allows clarifying doubts. Pausing in between presentations to ask/answer questions also helps as the host/presenter is confident enough to move to a further discussion.

Effective communication in a working environment methods for communicating interpersonally verbal exchanges are any form of dialogue between two or more people and this is helpful when negotiating an agreement, enquiring about directions, debating a topic or simply greeting a friend. If a person has impairment then sign language can be used to communicate with a person/people. Body language expresses information and supports verbal communication: the way one stand, move or fold oner hands/arms during a conversation provides ideas about how one are feeling. The use of smileys/emoticons in electronic communication or capitalization of text in emails can be used to indicate oner thoughts, for instance, no can indicate that one's upset and demanding a no in a serious note, or. Positive and negative language positive and negative poor behavior and people skills effects can be portrayed through intonation, word choice, and facial/body language like smiling when talking to someone. Who wrote this essay request removal example essays paying attention and active engagement the following are some of the ways to know that a person is engaged in interpersonal communication: the way they nod in agreement, smile and use hand gestures to acknowledge a point of information.

In addition to that a few even summarizes or paraphrase to show that they have paid attention. All this mentioned above proves evidence that one have created an effective relationship. Background noise, distractions, lack of concentration all these contributes to not proceeding in further communication. As stated before in question and answer sessions questions keeps the presentation alive and going.